Asurion Cricket Phone Insurance Claim – How To File The Claim (2023) Complete Guide EXPLAINED!

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Asurion Cricket Phone Insurance Claim

However, accidents can happen, and your phone can get lost, stolen, or damaged. That’s where phone insurance comes in handy, and one of the most popular providers is Asurion. If you have a Cricket phone and are considering Asurion phone insurance or need to make a claim, here’s everything you need to know.

What Is Asurion Cricket Phone Insurance?

Asurion is a leading phone insurance provider that offers coverage for accidental damage, loss, and theft of your Cricket phone. Asurion’s insurance plans come with a monthly fee and offer various benefits, including fast and convenient claims processing, next-day phone replacement, and worldwide coverage.

How To Enroll In Asurion Cricket Phone Insurance?

To enroll in Asurion’s phone insurance plan, you need to have an active Cricket Wireless account and sign up within 30 days of purchasing your phone. You can do this online, in-store, or by calling Cricket Wireless customer service. Once enrolled, your coverage will start immediately, and you will be charged a monthly fee that will be added to your Cricket Wireless bill.

What Is Covered By Asurion Cricket Phone Insurance?

Asurion’s phone insurance covers accidental damage, loss, and theft of your Cricket phone. This includes cracked screens, water damage, mechanical and electrical breakdowns, and accidental drops. However, some exclusions apply, such as intentional damage, cosmetic damage, and damage caused by unauthorized repairs or modifications.

Asurion Cricket Phone Insurance Customer Care

Asurion also offers additional protection options, such as Tech Expert and Identity Theft Protection, for an extra fee. Tech Expert provides 24/7 technical support and troubleshooting for your phone, while Identity Theft Protection helps safeguard your personal information and credit score.

Steps Involved In To Claim Dor Asurion Cricket Phone

Determine If You’re Eligible For A Claim

The first step in filing an Asurion Cricket phone insurance claim is to determine if you’re eligible. Asurion Cricket phone insurance covers accidental damage, theft, and loss of your device. If your device has been damaged due to negligence, misuse, or abuse, it may not be covered under the policy. Additionally, Asurion requires you to file a claim within 60 days of the incident.

Collect Information About The Incident

Before filing a claim, it’s important to collect all the necessary information about the incident. This includes the date and time of the incident, the location where it occurred, and a detailed description of what happened. If your device was stolen, it’s important to file a police report and provide a copy of it to Asurion.

File A Claim With Asurion

To file a claim with Asurion, you can visit their website or call their customer service hotline. You will need to provide your phone number and other personal information, as well as the details of the incident. Asurion will then review your claim and determine if it’s eligible for coverage.

Pay The Deductible

If your claim is approved, you will need to pay a deductible before Asurion can process your claim. The amount of the deductible varies depending on your device and the type of claim you’re filing. You can pay the deductible online or over the phone.

Receive Your Replacement Device

Once you have paid the deductible, Asurion will process your claim and send you a replacement device. The replacement device may be new or refurbished, depending on availability. You will also need to send your damaged or lost device back to Asurion within a specified period of time.